Client FAQ | True North

FAQ

What?:

True North (TN) is a fully integrated, multi-state psychiatric and wellness service business with a focus on wilderness & equine therapy. We offer a variety of services and options from med management, to therapeutic riding, equine assisted learning, art therapy, hypnosis, NLP (Neuro-linguistic Programming), QHHT (Quantum Healing Hypnosis Technique), Reiki, Yoga/ somatic therapy and so much more!

We also offer custom equine adventures like private trail rides, equine-focused wilderness trips, and sponsor exciting recreational equestrian events for the community.

1. What makes True North different from traditional therapy?

Traditional therapy can take months, years, or even decades to produce a breakthrough — and even then, you might never get to the root cause. All while draining your wallet every week. At True North, we don't do the traditional, extraneous therapy models. We don't just "fix" your problems and send you on your way. We believe that any true work done on oneself must be fully acknowledged and come from within. You are the butterfly, and we are the tree branch. We're here to support and guide you through your next metamorphosis.

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Who do you work with?

We like to say that we have a program for everyone! We work with kids as young as 5 years old up to adults in their last stages of life. We serve everyone from school groups and 4-H kids to corporate teams, couples, veterans, and individuals seeking deep personal transformation. No matter your age or stage, we meet you where you are.

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3. What conditions or issues do you help with?

We specialize in helping clients work through a multitude of ailments, including (but not limited to):

- Addictions
- Eating disorders
- Lack of purpose or direction
- Building self-confidence, self-love, and acceptance
- Neurodivergence-related issues
- Veterans & PTSD
- Complex trauma
- Shadow work
- And so much more

We use natural horsemanship and a variety of other creative avenues to get to the root of the issue — not just put a bandaid on it.

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4. Where are you located?

We currently serve the Southwestern community with two working farms:

- **La Mesa, New Mexico** — serving the greater Las Cruces and El Paso, Texas area
- **Buckeye, Arizona** — serving the greater Phoenix and Scottsdale area

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5. What services do you offer?

We are a fully integrated, multi-state psychiatric and wellness service business with a focus on wilderness and equine therapy. Our services include:

- Classic talk therapy (DBT, CBT, and NLP) — via Zoom or in person
- Art therapy
- Medication and medication management (Dr. Susan Brown)
- Somatic therapy through yoga (including goat yoga and equine yoga)
- Therapeutic riding and equine-assisted learning
- Hypnosis sessions — in person or on Zoom (for confidence, exam prep, diet, stopping bad habits, and more)
- QHHT (Quantum Healing Hypnosis Technique) — in person only (4–8 hours, life-changing past life regression and subconscious healing)
- Reiki healing with horses, including sound bath with crystal singing bowls
- Opus bed therapy (deep delta and gamma brainwave stimulation)
- NLP (Neuro-Linguistic Programming)
- Custom retreats, specialty rides, and corporate events

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6. What is QHHT and why does it take so long?

QHHT (Quantum Healing Hypnosis Technique) is a deep-level hypnosis that takes you to the somnambulistic level — the deepest state possible. It involves past life regression followed by a conversation with your subconscious mind to reveal the deepest secrets you've kept from yourself. These sessions typically take 4–8 hours and require some prep work beforehand. They are recorded so you can listen back. These sessions are often life-changing and have been known to heal deep emotional and physical wounds. **Please inquire ahead of time by calling or emailing us.**

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7. What should I ask during a QHHT session?

This is totally up to you! You can ask anything you have ever wanted to know or ask. In a QHHT session, you're supposed to write down every question you've ever had for yourself. Examples include:

- Why was I born here?
- Why was I born into this family?
- What is my life's purpose and calling?
- What is blocking me from ____?

Bring your deepest, most honest questions. This is your chance to get real answers.

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8. What is Reiki healing with horses?

This is one of our most popular services — and for good reason. You'll lay down on a massage bed and get comfortable while a practitioner performs a Reiki healing session on you. At the same time, a horse uses their grounded, intuitive energy to help move stuck energy, recharge you, heal emotional or physical damage, and help you make discoveries about what's blocking you. The session includes a sound bath with crystal singing bowls. It's deeply relaxing, almost addicting — and incredibly effective.

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9. What are your prices?

We customize treatment plans, so we customize payment plans too. We never want money to be a barrier. We offer packages and payment plans upon request with Dr. approval.

Here are some starting points:

- **Reiki healing with horses:** Starts at $1 per minute (minimum 30 minutes as an add-on, or 45 minutes stand-alone)
- **Kids' & adult equine learning and horsemanship:** Starting at $75/hour for private sessions, $60/hour for group lessons, or a 5-session package for $350
- ** (kids) School break full-day program (spring/winter):** 6 hours (typically 8 AM – 2 PM- hours may change due to location and weather), lunch provided — $300/day per kid, discounts for multiple kids, or $1,000/week
- **Equine therapy sessions:** Starting at $100/session
- **5-session package (horse-led sound bath + Reiki for chakra realignment):** $400

**Please inquire with us in advance to confirm if your insurance plan accepts our services.** Not all insurance plans are created equal.

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10. Do you take insurance?

We are diligently working toward acceptance of most insurance providers and are actively securing grants to help those who may not be able to afford treatment. Dr. Susan Brown does take insurance for medication management and psychiatric services. For other services, please check with us directly to see if your plan covers them. We will work with you to make it work.

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11. What if I can't afford it?

We never want money to be a barrier to healing. We are happy to set up packages and payment plans upon request (with Dr. approval first). We also offer a sliding scale and are actively working to secure grants for those in need. Just talk to us. We'll figure it out.

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12. Do you offer group sessions or events?

Absolutely. We can do private sessions or group sessions at the farm. We also customize off-site retreats, specialty rides, and corporate events. We've worked with schools, 4-H groups, women's empowerment groups, couples, corporate teams, and more. If you have a group or event in mind, reach out — we'll build something custom for you.

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13. Do you only work with horses?

While our focus is equine therapy, we also utilize our other farm animals. And we offer a wide range of modalities beyond equine work — from hypnosis and QHHT to yoga, Reiki, art therapy, and medication management. You don't have to be a "horse person" to benefit from what we do.

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14. Is my information private and secure?

Absolutely. True North respects and follows HIPAA compliance and your privacy. Your information is safe with us.

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15. How do I book a session or retreat?

You can book by calling us, emailing us, or using the booking system on our website. For QHHT and custom retreats, please reach out ahead of time so we can prep properly and make sure we have everything in place for your transformative experience.

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16. Do you offer virtual sessions?

Yes. We offer classic talk therapy (DBT, CBT, NLP) and hypnosis sessions via Zoom. QHHT must be done in person. For everything else, we can often accommodate virtual or hybrid options — just ask.

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17. What's the deal with the horse metaphor — "they always know their way home"?

Horses have a strong internal compass and therefore seem to never get lost. They typically use their senses to help them navigate their way back to the barn, to their herd, to safety. At True North, we believe the same is true for you — you just might have forgotten the way. We're here to help you find your way back to your truest self. That's what "True North" means.